Frequently Asked Questions

Our Call Center is available for scheduling Monday – Friday, 7:30am – 5:00pm, EST. Please call 843-347-2450.

Our Call Center staff is happy to help accommodate your appointment cancelation or reschedule requests. Please call 843-347-2450, Monday – Friday, 7:30am – 5:00pm, EST.

We accept most major insurance carriers, and will be glad to file primary and secondary insurances on your behalf. Please call the office to inquire regarding specific plans, or contact your insurance company for verification of in-network providers and benefits.

Initial office visits range between $175-$300. Our office utilizes a patient financial agreement, and will discuss payment arrangements with you at your first visit.

Our practice does not require a referral for appointments. However, some insurance plans require authorization in order to be seen by a specialist. Please call the Member Services number, located on the back of your insurance card, to determine whether or not a referral is needed. In addition, if your Primary Care Physician (PCP) is referring you to our practice, then that office is required to contact us via telephone or they may use our new online patient referral form, with your diagnosis info. We will then schedule the appointment and your PCP will contact you with details.

For your first visit, please plan to arrive 30 minutes prior to your scheduled appointment time. Please bring your insurance card, photo ID, and a list of any medications that you are currently taking. You will be asked to fill out new patient paperwork and will have your photo taken for your electronic medical record. The physician will perform an in-house urinalysis, so we will ask that you provide a urine specimen after your arrival. *For Vasectomy consultations, please note that procedures will not be performed at the initial visit. You will see the physician and a procedural appointment will be scheduled for a later date.

There are 10 different locations within Horry, Georgetown, and Marion counties to serve you, however not every physician practices in each location. Feel free to contact our Call Center to discuss your needs and we will happily schedule you with the physician at the location that is most convenient for you. To view a map of our locations, click here.

Absolutely. We will contact you via telephone, text, and/or email, depending on your preference.

Have a question we didn’t cover? Please feel free to contact our friendly Call Center staff at 843-347-2450.